Glenn A. Cappuccio
Frederick Ave
Cincinnati Ohio 45223
561-201-2018
I am interested in the Technical Support Position. I am qualified to work as a PC Technician, Computer Technician, Electronic Technician, Engineering Technician, Help desk technician, Avionics technician, and a Q. A. technician. I can troubleshoot to component level, solder/de-solder surface mount components and use any piece of test equipment. As you can see from my resume I have a great deal of experience using, installing, and updating a wide variety of software programs. I have excellent customer service skills as well as an excellent rapport with users. I am a reliable and highly organized employee. An interview would give me an opportunity to further discuss my strengths and capabilities. I am currently on unemployment so hiring me would make your company qualify for the President’s new job package. Although I currently reside in Cincinnati Ohio, I would love the chance to relocate. I am currently single which allows me to move to anywhere I can gain employment.
I am looking for a full time position with growth potential, employment stability, and a 401k plan. I have attached my resume for your review. I look forward to your reply. Please feel free to contact me for an interview at your earliest convenience. Thank you for your time and cooperation.
Sincerely yours,
Glenn A. Cappuccio
Glenn A. Cappuccio
Glenn A. Cappuccio
cappuccio64@hotmail.com
1616 Frederick Ave
Cincinnati Ohio 45223
561-201-2018
Objective
My goal is to secure a Technical Support Position.
Experience
1995- 1999 & 2006 - 2009: Ventex Technology, Inc. Jupiter Florida
· Employed by Ventex Technology as an Engineering Technician to design and develop Neon/Argon Gas Tube High Voltage Power Supplies and Fluorescent Ballast Power Supplies.
· Designed, built, tested, collected data and generated progress reports on the power supplies.
· Quality/Assurance testing of incoming product and the generation of Q.C. reports.
· The purchase of supplies and equipment for the test laboratory.
· Developed and implemented several sets of Automated Test Equipment specifically designed to aid in the manufacturing of the power supplies.
1999 – 2005: Palm Beach Community College Boca Raton Florida
· Hired by Palm Beach Community College as a Computer Support Specialist to provide service for south campus’s 400-networked computers.
· Skilled in the repair and maintenance of several brands of P.C.’s and Laptops ranging from Pentium 166 MHZ to 2.6 GHZ.
· Experienced with Windows OS-95\98\2000\ME\XP, Microsoft Office 97\2000\2002\2003 Suite (including Outlook and FrontPage,), MS Visual studio 6.0, Ghost & Ghost Server, Novell Client, Norton Anti-Virus, I.E. Explorer, Netscape Communicator, Deep Freeze, I.B.M. Personal Communications, Norton Anti-Virus Corporate Edition, and Adobe Products.
· Perform updates for all software Products on Campus.
· Responsible not only for the installation of New Computers, Printers, and Scanners, But any Move Adds and Changes (MAC).
· Accountable for maintaining a current inventory of surplus equipment.
· Supported the campus network conversion from Token Ring to Ethernet.
1988– 1992: USAF Homestead A.F.B. Homestead Florida
· Recruited by USAF as an Avionics Specialist to Repair and Perform diagnostic tests on F-16 Fighter aircraft’s following systems; radar, navigation, Heads up display, and weapons systems.
· During my tenure at homestead A.F.B. I trained airman to perform the above tasks and eventually worked in operations, debriefing the pilots.
· Received Honorable Discharge.
Education
· Associates in the Arts, 2003, Palm Beach Community College, Florida.
· Specialized Integrated Avionics Course, 1988, USAF Lowry A.F.B. Denver, Colorado.
· Associates in Electronic Engineering Technology, 1984, Electronic Technology Institute Cleveland, Ohio.
· Degree in Communications Electronics, 1982, Cuyahoga Valley Vocational School
Brecksville, Ohio.
References
· Available upon Request.
